This document defines the delivery and fulfillment frameworks for the software applications developed by Workflow Native Apps LTD ("the Company").
1. EXCLUSIVELY DIGITAL DELIVERY
Workflow Native Apps LTD does not manufacture, package, warehouse, or ship physical goods. We do not engage in postal logistics or transport courier operations. All software applications, updates, and related technical documentation are delivered exclusively via digital distribution channels.
2. FULFILLMENT INFRASTRUCTURE & TIMELINES
No application installation binaries or software executable setups are distributed directly from our web origin servers. Fulfillment is executed entirely via third-party infrastructure:
• Distribution Channels: Fulfilling your software download or purchase occurs exclusively through independent native storefronts (such as the Microsoft Store, Apple App Store, and Snapcraft) or our designated Merchants of Record (MoR).
• Instant Fulfillment: Upon confirmation of your download or successful processing of your transaction by the respective storefront, delivery is instantaneous. The storefront's infrastructure automatically initiates the download and installation sequence directly onto your native operating system (Windows, macOS/iOS, or Linux).
• Technical Delays: If an application fails to download or install after a confirmed transaction, the disruption is tied to the network delivery layer of the specific digital storefront. You must consult the download queue, service status page, or support desk of the respective marketplace to resolve infrastructure-level delivery delays.
3. SOFTWARE UPDATES AND PATCHES
Post-purchase maintenance, security patches, and application updates are continuously published by the Company and fulfilled through the automated update mechanisms of your native application store. These updates require an active internet connection to complete.
4. TRANSACTION FEES AND LOGISTICS
Because delivery is 100% digital, there are zero shipping charges, handling fees, customs duties, or physical import tariffs associated with our products. Localized processing fees or digital transaction costs are managed strictly by your storefront marketplace counterparty at the point of sale.
5. CONTACT
For post-delivery technical bugs or software performance issues, contact Workflow Native Apps LTD through our official support channels. For storefront delivery issues, app installation failures, or marketplace account blockages, contact your native store provider directly.